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Silver is a metal that when it comes into contact with certain elements will start to oxidise, this is an inevitable process at some point, especially if your jewellery comes into contact with moisture, body creams and secretions, prolonged sunlight or even if it is being stored with other jewellery.
You may notice that when you come to wear your jewellery, it has started to discolour and looks like it is turning black, this is called oxidation.
It can be rectified with regular cleaning with your cleaning cloth (that is supplied with every sterling and fine silver order). But this might not get into all the links.
I recommend cleaning your necklace with a silver dip such as Town Talk Silver Sparkle.
If you don't feel confident to do this yourself, I offer a service, where you can return your jewellery to me, I will thoroughly clean it and return it to you.
Please use the below listings (which all include return postage and packaging).
Visit my jewellery care page for more information on how you can care for your jewellery.