Fast Delivery We are open Monday - Sunday and do our best to pack all orders within 24 hours of receiving them, but occasionally there will be busy days or holidays when this won't be possible.
We dispatch private orders using First Class post (Royal Mail). What does this mean? Well, hopefully, that you will be delighted with how quickly you receive your order! Free Delivery within the UK. All our prices are fully inclusive of First Class postage. If you live in the UK, that's all you will pay, unless you choose to upgrade to tracked and signed for, which is advisable during the busy Christmas period.
Overseas Deliveries Yes, we deliver to anywhere in the world. When in the checkout, click on your destination and the additional charge will be added for tracked and signed for postage. We dispatch using a regular airmail service, so please allow 7-30 days for delivery, depending on destination.
Please note that where customs import duties apply, they are for the customer's own costs.
If you have any questions, please do not hesitate to contact us on +44 (0)7778 397364 or email [email protected]
Your legal rights: When you buy goods from a UK business, in law you have a number of rights as a consumer. These include the right to claim a refund or replacement, where the goods are faulty or misdescribed. Please call us within 14 days of receipt of the goods on +44(0)7778 397364 or email us on [email protected]
Our policy: In addition to your legal rights, we want you to be 100% happy with your online purchase. If you are unsatisfied with your products when they arrive please call us within 14 days of receipt of the goods on +44(0)7778 397364 or email us on [email protected] and we will do everything we can to rectify the situation.
What is your delivery time?
We aim to pack every order within 24 hours of having received it (Mon - Fri), and use First Class post to dispatch orders to customers within the UK. This means that if we receive your order first thing on Monday morning, you should have it by Wednesday.
Overseas customers, we dispatch using a regular airmail service, which is signed and tracked, so please allow 7-30 days for delivery, depending on where you live.
Do you offer Free Delivery?
All UK orders have delivery charges included, international orders will have an additional fee added at the checkout.
I need it urgently!
I don't don't drink Redbull but I do often seem to have wings, so if you really need something by a particular date, please write it in the 'comments' field or drop an email to [email protected] after you have placed the order, and we will do our very best for you. We can't promise 100% success, particulary if it has to be made first, but I will certainly try.
What is your returns policy?
I want you to be totally happy with your online purchases, so if there is a problem, please contact us as soon as possible (within 14 days) on [email protected] or +44 (0)7778 397364 and I will do everything I can to resolve it.
Can I return one of your products if I bought it in a shop?
In the first instance, please return the item to the shop, along with your proof of purchase and original packaging. However, if the matter remains unresolved, please do feel free to contact us.
Do you offer discounts?
Sign up to my not so regular newsletter! Any discounts I do offer will be announced on there.
Do you deliver overseas?
Yes, we deliver to anywhere in the world. A small postal surcharge may apply.
We dispatch using a regular airmail service, so please allow 7-30 days for delivery, depending on where you live.
UK orders postal fee is included, but you can upgrade to signed and tracked at the checkout. International orders come with signed and tracked as standard, when you add your destination.
There may be taxes to be paid to your local Customs; these taxes are for your own costs.
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Can I use your website's photos and descriptions?
No, everything is protected so you will not be able to copy and paste anything, please read my Terms of website use for more information.